Account Setup
Welcome to LazyChat. In just a few minutes, you'll be ready to automate customer support and provide instant responses to your customers.
Create a workspace
Getting started is simple:
- Sign up with your business email
- Name your workspace
- Set your timezone
Your workspace will be created immediately and you'll have access to all core features.
You can customize your workspace settings later from the Settings menu.
Invite teammates
Add users and moderators from Settings → Users/Moderators:
- Users have full access to manage conversations and settings
- Moderators can handle conversations but have limited settings access
Connect channels
Go to Integration and connect your communication channels:
- Facebook - Connect your Facebook Page
- Instagram - Link your Instagram Business account
- WhatsApp - Set up WhatsApp Business integration
Once connected, LazyChat will automatically start monitoring messages on these channels.
Sync your product catalog
If you're running an e-commerce store, you can sync your products:
- Navigate to Integration → E-commerce
- Choose your platform (Shopify or WooCommerce)
- Follow the connection wizard
- Your products will sync automatically
Make sure your e-commerce store has proper API access enabled before connecting.
Next steps
Now that your account is set up, you can:
- Configure AI automation settings
- Set up custom responses
- Define your business hours
- Train the AI on your product knowledge
Check out the AI Assistant guide to learn how to configure intelligent responses.